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Designing Empathic Conversations for Inclusive Design Facilitation

Paper on inclusive design facilitation for the Heartlands project. Presented by Bas at the Include conference in London (6-8 April 2009). Authors: Bas Raijmakers, Geke van Dijk, Yanki Lee and Sarah...

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Don’t you design chairs anymore?

The first issue of the CRISP magazine ‘Don’t you design chairs anymore?’ was launched at the design review session on 24/04/13. It focuses on issues concerning the changing role of designers in...

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Service Design for Local Government

Our project with the City of Amsterdam is featured on the national online knowledge sharing site for civil servants operated by KING. The project helped the local Amsterdam government to improve their...

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